Recovery of a portable hard disk
Restoring a portable hard drive can be a difficult task, but in most cases it is possible to recover data from a damaged device. Here are some steps you can take to request data recovery:
1. Check the connection: Make sure that the USB cable or the other interface is correctly connected both to the hard disk itself and to the computer.
2. Use a second port/computer: If the first method does not work, try using a second USB port on your computer or test it on another computer.
3. Replacement of the power adapter (if any): Some portable hard drives have a separate power adapter - if it comes with your device and you know that it is in perfect condition, check this part of the equipment too
4. Software for data recovery: There are many software tools available online that will help scan the surface of the HDD/SSD to determine the loss of information. One of the most advanced is Recuva.
5. Turn to professionals: If all the above methods did not help, data recovery may require specialized equipment and skills. In this case, it is recommended to contact a service center or data recovery company.
It is important to note that there is always a risk of deterioration of the condition of the device or complete loss of data when trying to independently work with a damaged hard disk. Therefore, before starting any manipulations, it is better to consult with specialists to minimize possible consequences.