Restoring data from a non-working phone
Restoring data from a non-working phone can be a difficult task, but in most cases it is possible to achieve success. Here are some steps you can take to request data recovery:
1. Connect the phone to the computer: If your phone still supports USB connection or has an HDMI/MHL (Micro-USB to HDMI) connector, you can try to connect it to the computer and check if the device appears as a removable disk.
2. Use software to extract data: There are special programs for restoring deleted files on mobile devices. Some of the most common tools are Dr.Fone by Wondershare, iMobie PhoneRescue, and Tenorshare UltData for Android/iOS.
3. Seek the help of a professional: If the application of the software did not give results or if your phone was physically damaged (for example, after a drop of water), it is best to contact an expert in mobile device repair or the manufacturer's service center.
4. Disassembling the device: This is the last step that should be taken only if absolutely necessary and if you are confident in your skills. If the problem is damage to the hardware (some component is broken or missing), disassembling the phone can help retrieve the data.
It is important to understand that the results may not be guaranteed and depend on the specific circumstances of the breakdown of your phone. Before starting any actions, it is recommended to create a data backup for the future to protect your information.